Work with HopeWorks

Job Opportunities

Current Job Openings

Thank you for your interest in employment opportunities at HopeWorks. We’re excited to expand our team and provide support to people across Memphis and the Mid-South.

Jump to a position below:

Adult Basic Education: Career Coach

Adult Basic Education: Full-Time Instructor

Adult Basic Education: Student Services Professional

Adult Basic Education: Student Coordinator

Case Manager

Career Coach

DEPARTMENT: ABE
REPORTS TO: Compliance and Program Manager
JOB STATUS: Exempt

The adult education career coach is responsible for assisting adult education students with their employment needs. This includes helping students identify job opportunities they are interested in pursuing, collaborating with workforce system partners to develop career pathways and workforce development incentives, and helping the adult education program incorporate workforce preparation activities into instruction. The coach also works with students to ensure they are progressing through the program, completing benchmarks, and transitioning to postsecondary/training or job opportunities.

This individual should model Christian values and ethics. To be effective in this position, one must be caring, empathic, conscientious, confidential, culturally-sensitive, and client-centered. This individual should adhere to professional standards as outlined by rules and regulations governing their profession.

Case Manager


REPORTS TO: Lead Case Manager
JOB STATUS: Exempt

The Case Manager is responsible for arranging, advocating, coordinating, and monitoring the implementation, participation, and delivery of services designed for HopeWorks clients

The Case Manager is responsible for establishing a relationship with and advocating for clients served through PCD and Reentry programs. This individual will create and facilitate programming to assist clients to identify and eliminate potential barriers, maintain successful employment, and provide cognition of assessed community resources.

This individual will be responsible for documenting client contacts in the database, maintaining contact with clients, knowledge of community resources, and continually building relationships with community partners and resource providers beneficial to our students. This individual should participate in staff meetings and other relevant meetings associated with client care.

This individual should model Christian values and ethics. To be effective in this position, one must be caring, empathic, conscientious, confidential, culturally-sensitive, and client-centered. This individual should adhere to professional standards as outlined by rules and regulations governing their profession.

Adult Basic Education: Full-Time Instructor

DEPARTMENT: ABE
REPORTS TO: Lead Instructor
JOB STATUS: Exempt

HopeWorks Adult Basic Education (ABE) Instructors work with the ABE instructional team to prepare and execute instruction of students. This individual will prepare lessons, instruct students, collaborate with staff, contact students regarding progress, and record data.

He or she should be an engaging instructor who uses performance data to inform instructional decisions, willing to work with a team to accomplish program goals, and conscientious about keeping and recording accurate records. They are responsible for ensuring an educational atmosphere where adult students have the opportunity to fulfill their academic and career goals by earning a High School Equivalency (HSE) Diploma and/or growing their basic skills in Math, Language, Science, Social Studies, and Reading, as demonstrated by progressing through the six Educational Functioning Levels defined by the National Reporting System (NRS).

The successful ABE Instructor should have an understanding of data-based instruction, strong understanding of Basic Adult Education, ability to relate and build rapport with people of diverse backgrounds, and proficiency with computers and software, such as G-Suite, Google Classroom, and Promethean Boards. He or she should be reliable, professional, and have excellent interpersonal skills. They should also be able to differentiate instruction based on student data and needs, and integrate skills and content to deliver a cohesive integrated lesson.

Adult Basic Education: Student Services Professional

DEPARTMENT: ABE
REPORTS TO: ABE Assistant Director or Designee
JOB STATUS: Exempt

The Full Time Student Coordinator works with the ABE Team to communicate with Adult Basic Education Learners and manage student files and data; keep and report accurate attendance records; check files and data for accuracy; test and enroll students. Availability to work some nights required. They should be thorough, accurate, and have excellent interpersonal skills. The Student Coordinator is responsible for greeting students and helping them with the enrollment and testing processes.

A successful Full Time Student Coordinator, should have an understanding of basic customer service principles and proficiency with computers and software, such as Google Sheets and Google Docs. Problem-solving skills and the ability to handle high pressure situations while maintaining focus on serving students are very important in this position. They should be flexible, efficient, organized, and capable of independently solving problems.

Adult Basic Education:Student Coordinator

DEPARTMENT: ABE
REPORTS TO: ABE Assistant Director or Designee
JOB STATUS: Exempt

The Full Time Student Coordinator works with the ABE Team to communicate with Adult Basic Education Learners and manage student files and data; keep and report accurate attendance records; check files and data for accuracy; test and enroll students. Availability to work some nights required. They should be thorough, accurate, and have excellent interpersonal skills. The Student Coordinator is responsible for greeting students and helping them with the enrollment and testing processes.

A successful Full Time Student Coordinator, should have an understanding of basic customer service principles and proficiency with computers and software, such as Google Sheets and Google Docs. Problem-solving skills and the ability to handle high pressure situations while maintaining focus on serving students are very important in this position. They should be flexible, efficient, organized, and capable of independently solving problems.

HopeWorks is an equal opportunity employer and we strongly oppose discrimination in the workplace.  HopeWorks is built upon teamwork and equal opportunity. We are committed to developing and implementing a program of nondiscrimination.  We will subscribe to the principles of an equal opportunity employer and will recruit, interview, hire, classify, train, promote, demote, discipline, transfer, terminate, and set rates of pay or other compensation on the basis of merit and qualification without regard to race, creed, religion, color, sex, sexual orientation, gender identity, genetic information, age, national origin, disabled or veteran status, or physical or mental disability.