Job Opportunities

Adult ESL Substitute Instructor: Part-Time

DEPARTMENT: IELCE
REPORTS TO: IELCE Assistant Director
JOB STATUS: Non-Exempt

Pay Range: $24-$26 per hour.

AESL Part Time Substitute Instructors work with the Adult ESL instructional team to prepare and execute instruction of students. This person can expect to prepare lessons, instruct students, collaborate with staff, contact students regarding progress, and record data. They should be an engaging instructor who uses performance data to inform instructional decisions, willing to work with a team to accomplish program goals, and conscientious about keeping and recording accurate records. They are responsible for helping students progress in their English skills (as evidenced by achieving measurable skills gains) and connecting with students to track attendance and progress. 

The successful AESL Substitute Instructor should have an understanding of data based instruction, strong understanding of the structure of the English language, ability to relate and build rapport with people of diverse backgrounds, and proficiency with computers and software, such as G Suite, Google Classroom, and Promethean Boards. You should be reliable, professional, and have excellent interpersonal skills. You should also be able to differentiate instruction based on student needs and integrate skills and content to deliver cohesive integrated lessons.

This individual should model HopeWorks values and ethics. To be effective in this position, one must be caring, empathic, conscientious, confidential, culturally-sensitive, and client-centered. This individual should adhere to professional standards as outlined by rules and regulations governing their profession

The Substitute Instructor may be requested to work during evening hours (5:45-8:15pm, M/W and/or T/Th) at one of the following locations:

Power Center Academy, 5390 Mendenhall Mall, Memphis, TN
HopeWorks, 3337 Summer Ave, Memphis, TN
Memphis Collegiate School

Highland Church of Christ, 400 N Houston Levee Rd., Cordova, TN

Director: Adult Education

REPORTS TO: Chief Operating Officer
JOB STATUS: Exempt SALARY RANGE: $ 77,000 – 79,000

Only Current HopeWorks Employees May Apply

The Adult Education Director, works closely with the Chief Operations Officer and is ultimately responsible for managing and overseeing all Adult Education programming. Responsibilities include supervision and development of Adult Education Associate Directors for Adult English as a  Second Language (AESL) and Adult Basic Education (ABE). The Adult Education Director will work closely with the Associate Directors in areas of curriculum development, course evaluation and scheduling, data analysis and addressing needs identified in the analysis. The Adult Education Director will lead the fiscal team in responsibility of budget preparation, fiscal management, state grant reporting, and record keeping. Additionally, the Adult Education Director can expect to assist the Associate Directors in preparing and executing instruction for classes (as needed). They should be an engaging leader who coaches staff to use performance data to inform instructional and program decisions. They lead the adult education team to accomplish program goals, and effectively meet the needs of students. The Adult Education Director will be responsible for overseeing the development of systems that help the program run smoothly and effectively (as evidenced by Multiple Skill Gains, enrollment, and retention data). As missional leader, the Adult Education Director ensures that staff within the division have regular one to one meetings with supervisors to encourage a climate of continual constructive feedback and growth of each staff member so that department productivity and outcomes support the HopeWorks strategic plan and mission.

The Adult Education Director is a member of the HopeWorks management team and is a strategic partner in planning and implementing the future vision for the Adult Education department and how it supports the HopeWorks mission across all departments. The Adult Education Director creates and maintains relationships with the Tennessee Department of Labor and Workforce Development and local and state partner organizations.  

The successful Adult Education Director should have a thorough knowledge of grant requirements, Adult Education state and federal policies, as well as the ability to relate and build rapport with people of diverse backgrounds, and experience in leading teams of people. Proficiency with computers and software, such as G Suite, Google Classroom, and Promethean Boards (or similar technology) will be expected.  This individual  should be reliable, professional, and have excellent interpersonal skills.

The Director of Adult Educations should model Christian values and ethics. To be effective in this position, one must be caring, empathic, conscientious, confidential, culturally-sensitive, and client- centered. This individual should adhere to professional standards as outlined by rules and regulations governing their profession.

Associate Director: Adult Basic Education

REPORTS TO: Director, Adult Education
JOB STATUS: Exempt

SALARY RANGE: $ 63,000 – 68,000

Only Current HopeWorks Employees May Apply

Working closely with the Director of Adult Education, the Associate Director of Adult Basic Education is responsible for management and oversight for all programming in the ABE department, working with the fiscal team in budget preparation, fiscal management, record keeping, and reporting to state agencies. This individual will also analyze instructional and enrollment data and create systems to address needs presented in the data. Additionally, the Associate Director of ABE can expect to prepare and execute instruction for classes (as needed). The Associate Director supervises employees, prioritizes and assigns work, and conducts performance evaluations. They will make hiring, training, termination, and disciplinary recommendations and provide leadership and team development with staff. Responsibilities include developing ABE staff, curriculum development, course evaluation and scheduling. They will oversee student recruitment and intake strategies as well as student engagement and coordination of services for ABE clients across HopeWorks programs leading to job placement or enrollment in post-secondary education.

The Associate Director of ABE should be an engaging leader who coaches staff to use performance data to inform instructional and program decisions. They should also be willing to work with a team to accomplish program goals and be conscientious about keeping and recording accurate records. They are responsible for overseeing the development of systems that help the program run smoothly and effectively (as evidenced by MSGs, enrollment, and retention data). The Associate Director of ABE is a member of HopeWorks’ management team and serves as a strategic partner in planning and implementing the future vision for the ABE department, along with creating and maintaining relationships with partner organizations. The Associate Director of ABE must be both a hands-on worker, an excellent manager, and have the ability to strategically create plans to meet goals and objectives. The successful Associate Director of ABE should have a thorough knowledge of grant requirements, Adult Basic Education state and federal policies, as well as the ability to relate and build rapport with people of diverse backgrounds, and experience in leading teams of people. Proficiency with computers and software, such as G Suite, Google Classroom, and Promethean Boards (or similar technology) will be expected. This individual should be reliable, professional, and have excellent interpersonal skills.

The Associate Director of Adult Educations should model Christian values and ethics. To be effective in this position, one must be caring, empathic, conscientious, confidential, culturally-sensitive, and client- centered. This individual should adhere to professional standards as outlined by rules and regulations governing their profession.

Associate Director: Adult English as a Second Language (AESL)

REPORTS TO: Director, Adult Education
JOB STATUS: Exempt

SALARY RANGE: $ 63,000 – 68,000

Only Current HopeWorks Employees May Apply

Working closely with the Director of Adult Education, the Associate Director of Adult English as a Second Language (AESL) is responsible for management and oversight for all programming in the AESL department., working with the fiscal team in budget preparation, fiscal management, record keeping, and reporting to state agencies. This individual will also analyze instructional and enrollment data and create systems to address needs presented in the data. Additionally, the Associate Director of AESL can expect to prepare and execute instruction for classes (as needed). The Associate Director supervises employees, prioritizes and assigns work, and conducts performance evaluations. They will make hiring, training, termination, and disciplinary recommendations and provide leadership and team development with staff. Responsibilities include developing AESL staff, curriculum development, course evaluation and scheduling.  They will oversee student recruitment and intake strategies as well as student engagement and coordination of services for AESL clients across Hope Works programs leading to job placement or enrollment in post-secondary education.

The Associate Director of AESL should be an engaging leader who coaches staff to use performance data to inform instructional and program decisions. They should also be willing to work with a team to accomplish program goals and be conscientious about keeping and recording accurate records. They are responsible for overseeing the development of systems that help the program run smoothly and effectively (as evidenced by MSGs, enrollment, and retention data). The Associate Director of AESL is a member of HopeWorks’ management team and serves as a strategic partner in planning and implementing the future vision for the AESL department, along with creating and maintaining relationships with partner organizations. The Associate Director of AESL must be both a hands-on worker, an excellent manager, and have the ability to strategically create plans to meet goals and objectives. The successful Associate Director of AESL should have a thorough knowledge of grant requirements, Adult Education AESL state and federal policies, as well as the ability to relate and build rapport with people of diverse backgrounds, and experience in leading teams of people. Proficiency with computers and software, such as G Suite, Google Classroom, and Promethean Boards (or similar technology) will be expected.  This individual should be reliable, professional, and have excellent interpersonal skills.

The Associate Director of Adult English as a Second Language should model Christian values and ethics. To be effective in this position, one must be caring, empathic, conscientious, confidential, culturally-sensitive, and client- centered. This individual should adhere to professional standards as outlined by rules and regulations governing their profession.

Assistant Director: Adult English as a Second Language (AESL)

REPORTS TO: Associate Director, Adult English as a Second Language (AESL)
JOB STATUS: Exempt

SALARY RANGE: $ 58,500 – 62,500

Only Current HopeWorks Employees May Apply

The Assistant Director of Adult English as a Second Language (AESL) will assist in supervising AESL staff, creating an environment that encourages and builds high staff morale and accountability, coaching instructors to empower them to review pretest and post-test data to target student skill deficiencies to enable students to make measurable skills gains, prepare engaging lessons that incorporate all learning modalities in compliance with WIOA regulations and develop and implement strategies to increase student retention, outreach, and recruitment.  The Assistant Director of AESL will observe instructors and provide feedback, coordinate regular professional development to increase the quality of instruction and develop and improve IET’s and WDI’s in collaboration with the administrative team. The Assistant Director of AESL will analyze instructional and enrollment data and address the needs presented in the data. Additionally, the Assistant Director of AESL can expect to prepare and execute instruction for classes (as needed). They should be an engaging leader who coaches staff to use performance data to inform instructional and program decisions. They should also be adept at working with a team to accomplish program goals and record and maintain accurate records. The Assistant Director of AESL will coordinate and maintain services at site locations, oversee student life experiential learning, direct the placement of volunteers and collaborate with the Associate Director of AESL to liaison with HopeWorks departments, WIOA and community partners.   They will assist the Associate Director of AESL in overseeing the development of systems that help the program run smoothly and effectively (as evidenced by MSGs, enrollment, and retention data.

The successful Assistant Director of AESL should have a thorough knowledge of English as a second language, data-based instruction, and the ability to relate and build rapport with people of diverse backgrounds, as well as experience in leading teams of people. Proficiency with computers and software, such as G Suite, Google Classroom, and Promethean Boards (or similar technology) will be expected.  This individual should be reliable, professional, and have excellent interpersonal skills. They should also have an understanding of Adult Education and ESL State and Federal policies. Responsibilities include staff supervision and developing AESL staff, curriculum development, course evaluation and scheduling. This individual will also analyze instructional and enrollment data and create systems to address needs presented in the data. The AESL Assistant Director must be both a hands-on employee and an excellent manager, possessing the ability to strategically create plans to meet goals and objectives. 

The Assistant Director of Adult English as a Second Language should model Christian values and ethics. To be effective in this position, one must be caring, empathic, conscientious, confidential, culturally-sensitive, and client- centered. This individual should adhere to professional standards as outlined by rules and regulations governing their profession.

Community Instructional Site Lead: Adult Basic Education

REPORTS TO: Assistant Director, Adult Basic Education

JOB STATUS: Exempt

SALARY RANGE: $ 55,500 – 58,500

The Community Instructional Site Lead oversees the Adult Basic Education instructional team located at various site locations throughout Shelby County. Instructional services include HopeWorks Adult Basic Education classes within Correction sites and other community partner sites where the Community Instructional Site Lead will prepare and execute instruction of students. The site Lead can expect to manage multiple sites and the teaching team, student coordinators, and success coaches assigned to the specific site.  The Instructional Site Lead will periodically contact students regarding progress, holding advising sessions for Adult Basic Education students, recording and verifying the accuracy of data.

The Community Site Lead will use performance data to inform instructional decisions. They must be willing to work with a team to accomplish program goals, and conscientious about keeping and maintaining accurate records. They are responsible for helping students progress in their academic and career goals by earning a High School Equivalency (HSE) Diploma and/or growing their basic skills in Math, Language, Science, Social Studies, and Reading, as demonstrated by progressing through the six Educational Functioning Levels defined by the National Reporting System (NRS) (as evidenced by achieving measurable skills gains).

The Adult Basic Education Community Site Lead should have an understanding of data-based instruction and the ability to relate and build rapport with people of diverse backgrounds. They should also possess a level of comfort working in correctional facilities and with those who are incarcerated. Instructional duties include, but are not limited to direct teaching, analyzing data, placing students according to their data, managing a team of instructors, administering assessments, counseling students, and other instructional activities involving working directly with the students and teachers as assigned.

The Community Instructional Site Lead for Adult Basic Education should model HopeWorks values and ethics. To be effective in this position, one must be caring, empathic, conscientious, confidential, culturally-sensitive, and client- centered. This individual should adhere to professional standards as outlined by rules and regulations governing their profession.

Specialist: Professional Development and Quality Control: Adult Education

REPORTS TO: Director, Adult Education

JOB STATUS: Exempt

SALARY RANGE: $ 57,000 – 60,000

The Professional Development and Quality Control Specialist will be responsible for providing targeted professional development, ongoing in-classroom support, data analysis, daily project management, and communication with the Leadership of Adult Education, Lead Instructors and the Data Performance Manager.  The Specialist will research, implement and personally present professional development opportunities that include frequent and ongoing training.  The Specialist will work closely with the Data Performance Manager to analyze training opportunities.

Training content will be based upon research of HopeWorks data relative to the Tennessee Department of Workforce monitoring requirements and successful attainment of measured skill gains.  The Specialist will ensure that HopeWorks Adult Education processes and employee productivity produce high levels of performance in all areas in which achievement is related to the healthy continuation of programming.   If needed, the Specialist will work individually with employees to improve quality productivity. The Specialist will also work with community partners to implement professional development opportunities that boost productivity and staff understanding of HopeWorks impact in the service area.  The Specialist will monitor Safety and Security processes for all Adult Education Programs, coordinating with Human Resources as needed.

The Specialist must possess successful teaching strategies, knowledge of best practices in customer service, experience working with students and a comprehensive knowledge of strategies in teaching adult learners.

The Specialist for Professional Development and Quality Control for Adult Education should model HopeWorks values and ethics. To be effective in this position, one must be caring, empathic, conscientious, confidential, culturally-sensitive, and client- centered. This individual should adhere to professional standards as outlined by rules and regulations governing their profession.