Job Opportunities

The Adult Education Success Coach will work closely with Adult English as a Second Language and
Adult Basic Education clients as a member of the Workforce staff to assist students in addressing
barriers to employment and services. The Success Coach will work with adult students, including
students with language barriers and of various immigration statuses to set professional goals by helping develop an individualized action plan for each student. They will assist students with their college
search & applications, career search, resume writing, interview preparation, and the pre/postemployment onboarding process. The Success Coach will meet regularly with students to track and assess student progress. They will also support Adult Education workforce development initiatives such as IETs, post-secondary dual enrollments, and pre-apprenticeships.

The Success Coach will work with case managers to refer students to wrap-around services provided by government agencies, WIOA partners, community partners, and internal HopeWorks services. The Success Coach will follow up with providers and ensure that service is being delivered. If services are not being delivered, they will identify and document barriers to accessing services including immigration barriers.

The Success Coach will assist with day-to-day office related responsibilities such as welcoming and receiving students, answering phone calls, and supporting the
student coordinators with intake and testing.

The effective Success Coach should have an understanding of basic customer service principles and
proficiency with computers and software, such as Google Sheets and Google Docs. Problem solving
skills and the ability to handle high pressure situations while maintaining focus on serving students are
very important in this position. The Success Coach should also be able to use the provided resources to
determine eligibility for services at various immigration statuses. They should be flexible, efficient,
organized, and capable of solving problems.

The Success Coach in Adult ESL should model HopeWorks values and ethics central to the HopeWorks mission of “Hope in Christ”.  To be effective in this position, one must be caring, empathetic, conscientious, confidential, culturally-sensitive, and client-centered.  This individual should adhere to professional standards as outlined by rules and regulations governing their profession. 

The Director of Workforce Services is responsible for managing and/or overseeing all workforce services programming across all HopeWorks service areas.  The Director will work within the community to establish community employer contacts and internally to establish a job placement process tailored to serve clients in Adult Education, Personal and Career Development, Employment Essentials, Corrections, and Transitional Housing programs offered by HopeWorks. The Director of Workforce Services is responsible for building a strong and responsive team that will be accountable for program goals. The Director will be responsible for creating a means by which all HopeWorks clients have easy access to job opportunity postings vetted by the Office of Workforce Services, coordinating services to clients in the areas of individual workplace readiness, workplace vocabulary, resume creation, and interview skills.

The Director is responsible for scheduling, budget preparation, fiscal management, supervision and staff development, record keeping, and reporting to funding state agencies as needed. The Director will work to identify community partners to create pathways for employment of clients at companies interested in partnering with HopeWorks to provide competitive jobs. They will maintain appropriate records and statistical data related to HopeWorks clients, providing data reports each month and annually. 

The Director is a member of HopeWorks leadership team and serves as a strategic partner in planning and implementing the future vision for the HopeWorks mission of providing hope in Jesus Christ and opportunities for sustainable work through education. The Director must be both a hands-on worker and an excellent manager. The Director must have the ability to strategically create plans to meet goals and objectives and work with other HopeWorks programs to move clients participating in Education and HopeWorks Life Services toward participation in Workforce placement options.

The Director of Workforce Services should model HopeWorks values and ethics central to the HopeWorks mission of “Hope in Christ”.  To be effective in this position, one must be caring, empathetic, conscientious, confidential, culturally-sensitive, and client-centered.  This individual should adhere to professional standards as outlined by rules and regulations governing their profession. 

The Director of Life Services is responsible for managing and/or overseeing all life services programming across all HopeWorks service areas.  The Director will establish life support services in the areas of Case Management, Counseling, Faith Mentors, Transitional Housing, Volunteers, Worship, Meals, Alcohol and Drug Abuse, Financial Literacy, and Personal and Career Development as well as referrals to outside agencies that can be tailored to serve all clients at HopeWorks. The Director of Life Services is responsible for building a strong and responsive team that will be accountable for program goals. The Director will be responsible for creating a means by which all HopeWorks clients have easy access to life services that support their individual needs. 

The Director is responsible for scheduling, budget preparation, fiscal management, supervision and staff development, record keeping, and reporting to funding agencies as needed. The Director will work to identify Life Services to create pathways and remove barriers to walk with clients toward sustainable employment. They will maintain appropriate records and statistical data related to HopeWorks clients, providing data reports each month and annually. 

The Director is a member of HopeWorks leadership team and serves as a strategic partner in planning and implementing the future vision for the HopeWorks mission of providing hope in Jesus Christ and opportunities for sustainable work through education and lifelong services. The Director must be both a hands-on worker and an excellent manager. The Director must have the ability to strategically create plans to meet goals and objectives and work with other HopeWorks programs to move clients participating in Education, Transitional Housing, Life Services and Workforce toward sustainable job placement options.

The Director of Life Services should model HopeWorks values and ethics central to the HopeWorks mission of “Hope in Christ”.  To be effective in this position, one must be caring, empathetic, conscientious, confidential, culturally-sensitive, and client-centered.  This individual should adhere to professional standards as outlined by rules and regulations governing their profession.